CS & Production Planning Analyst

Join us in enabling creative mobility solutions for a connected world!

The Voltaira group is a pivotal player in the automotive industry, and the Voltaira brand is universally associated with top-notch quality and German precision. Our company, headquartered in Pfullingen, Germany, designs and produces Sensor, Connectivity and Electrification solutions. We are enthusiastic about innovating for the future and making a positive impact on global sustainability.

At Voltaira, you will join a vibrant international team of 7,000 members, working together in 12 countries across Europe, America, Asia and North Africa. Step into a culture where inclusivity is the foundation, where your ideas are trusted and supported, where passions are nurtured and where the spirit of collaboration is not only encouraged, but where we shape the future together.

We are looking for

Customer Service & Production Planning Analyst

at one of our locations in Fit Voltaira Morocco - in Tangier, Morocco

Your tasks:

Take the next step in your career with us in a global innovative environment:

• Customer demand follow-up for all orders transmitted via EDI connection and via email:
• Weekly follow up of customer orders (EDI receipt on time with correct figures)
•  Export EDI data from the system. 
• Check EDI data, ensure its consistency & alert customers and PAM colleagues in case of discrepancies.
• Customer EDI analysis and negotiation:
• Ensure the EDI fluctuation analysis each week to detect the deviation made by customer (increase/ decrease/ cancellation).
• Negotiate with customer delivery dates & minimum required quantities in case of backlog (based on plant capacity or in case of advanced shipment)
• Negotiate with customer costs to be paid due to (obsoletes, special freight, fluctuation...
• Planning, scheduling and coordinating production of the company’s products.
• Coordinate production workflow for one or multiple products.
• Plan and prioritize operations to ensure maximum performance and minimum delay.
• Determine manpower, equipment and raw materials needed to cover production demand.

• Bac + 5 Logistics and International transportation Engineering Management
• Knowledge & control of all Supply Chain links
• Knowledge of logistics system concepts, tools and methods
• Knowledge of the concepts, tools & methods of logistics system (SAP, EDI, MRP calculation, ...)
• Computer skills (Excel, Power point, Word…)
• Knowledge of root cause detection tools & methods & problem solving (PDCA,5WHY, 5M, 8D, QRQC, AC, brainstorming…)
• Organizational skills
• Analytical spirit
• Spirit of synthesis

Our offer: